At menzfasho.store, your satisfaction is important to us. We bring you the
latest in men’s fashion, and strive to provide quality apparel and accessories. If you are
not completely satisfied with your purchase, our refund policy is designed to assist you.
Eligibility for Refunds
- Refunds are available for items that arrive defective, damaged, or are incorrectly
shipped from menzfasho.store.
- Items must be returned in unworn, unused condition, with all original tags, packaging,
and accessories intact.
- Refund requests must be initiated within 7 days of receiving your
order.
How to Request a Refund
-
Contact Us: Please email support@menzfasho.store or use our Contact Us form. Include your order number, a brief
description of the issue, and clear photos if applicable.
-
Review: Our support team will review your request and provide instructions for
returns if your order is eligible.
-
Return: Send back the product according to our return instructions. If the
product is defective/damaged or you received the wrong item, return shipping is
free. Otherwise, return shipping may be at the customer’s expense.
Refund Process
- We’ll notify you once your return is received and inspected, and we’ll let you know if
your refund is approved.
- If approved, your refund will be issued within 5 business days to your original
payment method.
- Original shipping costs (if applicable) are refundable only if your order was defective
or incorrectly shipped.
Non-Refundable Items
- Any product that is used, not in original condition, or missing original tags or
packaging.
- Personalized, custom-made, clearance, or final sale items.
- Requests submitted more than 7 days after delivery.
Looking for an Exchange?
Would you prefer an exchange or store credit instead of a
refund? Just let our customer support team know when you reach out!
Questions or Concerns?
We’re here to assist with any queries regarding your order or our refund process. Please contact us or email support@menzfasho.store for fast support.
